Roma AI pricing
Plans priced by conversation volume, with basic implementation included on every paid plan and a 7-day free trial with no credit card. Annual billing is 20% cheaper than monthly.
The plans
The figures below are monthly list prices in US dollars. The live table on this page is the source of truth.
- Trial — free: 100 conversations included, 7 days, no credit card.
- Start — USD 99/mo: 500 conversations/month, basic implementation included, ticket support.
- Advance — USD 350/mo: 2,000 conversations/month, basic implementation included, direct support.
- Takeoff — USD 550/mo: 4,000 conversations/month, basic implementation included, priority assistance.
- Enterprise — custom: unlimited conversations and agents, custom integrations, dedicated 24/7 support and a guaranteed SLA.
What happens if you go over
Extra conversations are billed separately, at a rate that drops as the plan grows: USD 0.35 on Start, USD 0.25 on Advance and USD 0.20 on Takeoff. We notify you before it happens so you can move up a plan if that works out better.
What implementation includes
Every paid plan includes basic implementation: assistant configuration, your data upload, standard channel connection (WhatsApp, webchat, Instagram), typical flows, testing and team training. Complex implementations — custom CRM or ERP integrations, advanced custom flows, data migrations or specific development — are quoted separately based on scope.
Payment methods
We accept international credit and debit cards (Visa, Mastercard, American Express) and, in some countries, MercadoPago and bank transfer. You can change plans at any time from the dashboard; changes apply immediately and costs are prorated.
Frequently asked questions
- Does Roma AI have a free trial?
- Yes. Roma AI offers a 7-day free trial with no credit card required. You can create your chatbot and test it on WhatsApp, web, or Instagram before deciding.
- What if I exceed my plan’s conversations?
- We charge a small fee per extra conversation, decreasing per plan: $0.35 on Start, $0.25 on Advance, and $0.20 on Takeoff. We’ll notify you before it happens so you can upgrade if it makes sense.
- What’s the difference between monthly and annual billing?
- Annual billing has a 20% discount compared to monthly, but requires a 12-month commitment. Monthly is flexible — cancel anytime paying only the current month.
- Can I change plans at any time?
- Yes. You can upgrade your plan at any time from the dashboard. Changes take effect immediately and costs are prorated.
- What does implementation include?
- Basic implementation is included in all paid plans: assistant configuration, your data upload, standard channel connection (WhatsApp, webchat, Instagram), typical flows, testing and team training. Complex implementations — custom CRM/ERP integrations, advanced custom flows, data migrations, or specific development — are quoted separately based on scope.
- What payment methods do you accept?
- We accept international credit and debit cards (Visa, Mastercard, American Express), and in some countries MercadoPago and bank transfer.
- What does the enterprise plan include?
- The enterprise plan includes unlimited conversations, unlimited agents, custom integrations (CRM, ERP), dedicated 24/7 support, guaranteed SLA, and personalized training for your team.